Terms and conditions
General terms
GENERAL INFORMATION
twww.tresorsetsaveurs.ch online shop was developed, and is exploited by the company Trésors et saveurs SA , Route du cordon 5, 1260 Nyon, Switzerland, is registered in thet rade register of the Canton of Vaud No CHE-107.417.488 VAT. Very order taking of a productappearing in the online shopwww.tresorsetsaveurs.ch supposes theconsultation and the preliminary acceptance ofthese general terms. Consequently, the purchaserwho wishes to order online, recognizes perfectlyinformed being owing to the fact that its agreementconcerning the contents of these general termsdoes not require the handwritten signature of thisdocument. The purchaser has faculty to save orprint the present general terms, being specifiedthat as well the safeguard as the impression of thisdocument concerns its only responsibility. Wecommit ourselves for our part communicating theentirety of following information as far as possibleto you: 1. Identification specifies company. 2.Presentation of the essential characteristics of thearticles suggested and their use. 3. Indication inSwiss francs (CHF), and “other currencies” of theprice of the articles. 4. Indication of the executionand modes of payment of the order as well asexpenses of delivery. 5. Information of theexistence of a statutory duty of retractation. Theobjects presented on the commercial illustrationsare not delivered with these articles. The brandsTreasure of Taliouine ® and treasures and flavours® are the exclusive property of the company of theTreasures group and Flavours SA. Any litigationoccurring within the framework of the exploitationof the www.tresorsetsaveurs.ch website will be managed by the general terms of sale below. If,despite everything, the litigation were to remain, asolution called “by amicable agreement” will be forour preferred part. Case falling due, the courts ofthe Canton of Vaud will be only qualified.GENERAL TERMS OF SALES Article 1: Integralitythe present general terms express the entirety ofthe obligations of the parts. In this direction, thepurchaser is considered to accept without reservethe entirety of the provisions envisaged underthese general terms. No general term or specificappearing in the documents sent or given by thepurchaser will be able to be integrated into present,since these documents would be incompatible withthese general terms. Article 2: Object the presentgeneral terms have the aim of defining the rightsand the obligations of the parts within theframework of the online sales of goods andproposed services by www.tresorsetsaveurs.ch inthe purchaser. Article 3: Contractual documentsthis contract is formed by the following contractualdocuments, presented by decreasing hierarchicalorder: present general terms and the purchase order online. In the event of contradiction betweenthe contained disposals in the documents ofdifferent row, the provisions of the document ofhigher row will prevail. Article 4: Coming into effect– duration the present general terms come into effect at the dispatch date of the order online. Thepresent general terms are concluded for theduration necessary to the supply from the goodsand subscribed services, until the extinction of thewarranties which had by www.tresorsetsaveurs.chArticle 5: Electronic signature the “click” of thepurchaser under the purchase order constitutes anelectronic signature which has, between the parts,the same value as a handwritten signature. Article6: Confirmation of order contractual information will be the object of a confirmation by email at the latest at the time of the delivery or failing this, at the address indicated by the purchaser on thepurchase order. Article 7: Proof of the transactionthe computerized registers, preserved in thecomputer systems of www.tresorsetsaveurs.chunder reasonable conditions of security, will be regarded as the evidence of the communications,the orders and the payments occurred between theparts. The filing of the goods of order and theinvoices is carried out on a reliable and durablesupport being able to be produced as proof. Article8: Information on the products/stock 8-a:www.tresorsetsaveurs.ch presents on its websitethe products to be sold with the necessaryinformation which make it possible to the potential buyer to know, before the final order taking, theessential characteristics of the products which itwishes to buy. 8-b: The offers presented bywww.tresorsetsaveurs.ch are valid only within thelimit of stocks available. www.tresorsetsaveurs.chcould not in no case to be responsible for anyproduct which is not deliverable any more, in stock shortage, to see exhausted. 8-c:www.tresorsetsaveurs.ch reserves the right to modify and replace products according to thecatalogues of its suppliers. 8-d: The images being reproduced on the website are not contractual. 8th:Sale of liquors/spirituous alcoholic beverages: • thesale of spritueux liquors/or alcoholic beverages isprohibited with less than 18 years, the companyTreasures and Flavours SA begins to apply aneffective control of the age of the purchasers. • Aquite visible indication stipulating that the handing-over of alcoholic beverages is prohibited with lessthan 18 years. • The alcoholic beverage and spiritdeliveries apart from Switzerland are prohibited.Article 9: Prices the prices are indicated in Swiss francs (CHF), “other currencies” and are valid onlyat the dispatch date of the purchase order by thepurchaser. They do not take account of theexpenses of delivery, invoicees in supplement, andindicated before the validation of the order. For thedeliveries in Switzerland, the prices take account ofthe VAT applicable to the day of the order, sincewww.tresorsetsaveurs.ch is subjugated with theVAT. No moment, the versed sums could beregarded as down payments or installments. Article10: Method of payment to regulate its order, thepurchaser online has the whole of the methods of payment suggested on the purchase order: credit cards or postfinance. The purchaser guarantees towww.tresorsetsaveurs.ch that it has theauthorizations necessary to use the method of payment chosen by itself, during the validation ofthe purchase order. www.tresorsetsaveurs.chreserves the right to suspend any management oforder and any delivery in the event of refusal ofauthorization of credit card payment on behalf ofthe officially accredited organizations or in the event of non-payment of the order.www.tresorsetsaveurs.ch reserves in particular theright to refuse to carry out a delivery or to deliveran order emanating with a purchaser who would not have regulated an order completely or withwhich a litigation would be in progress.www.tresorsetsaveurs.ch set up a procedure ofchecking of the orders intended to ensure that noperson uses the banking contact of another personwithout her knowledge. www.tresorsetsaveurs.chreserves the right to use this procedure in case ofdoubt about the legitimacy of the customer. Withinthe framework of this checking, it will be requestedfrom the customer to address, by fax, withwww.tresorsetsaveurs.ch a copy of identification papers with a document in proof of residence. Theorder will have been validated that after receptionand checking by our services of the coins sent.Article 11: Availability of the products the order will be carried out at the latest within a period of 5working days, as from the day following that wherethe purchaser placed his order. In the event ofunavailability of the ordered product, in particularbecause of our suppliers, the purchaser will be as soon as possible informed and will have thepossibility for it of cancelling his order. Thepurchaser will have then the choice to ask, eitherthe refunding of the sums paid in 15 days at the latest as of the date of the payment, or theexchange of the product. Article 12: Methods ofdelivery the products are delivered at the addressindicated by the purchaser on the purchase order.The purchaser commits himself checking the stateof the goods at the time of the delivery. He informswww.tresorsetsaveurs.ch in the 7 days followingthe delivery, by email, of the noted defects. Article13: Problems of delivery because of the carrier Anyanomaly concerning the delivery (damages,produced missing compared to the delivery order,damaged parcel, broken product…) will have to beimperatively indicated on the delivery order in the form of “handwritten reserves”, accompanied bythe signature of the customer. The purchaser will have in parallel to confirm this anomaly while addressing the carrier, within a period of 7 daysfollowing the delivery date, the aforementionedclaims by a mail recommended. The purchaser will have to transmit copy of this mail by mail to:Treasures and Flavours SA, Road of the Cord5.1260 Nyon, Switzerland. Article 14: Error ofdelivery right to the return and refunding (see alsothe return/refunding) 14-a: The purchaser will haveto exert, within a period of 14 days following thedelivery, any claim, asks for return or of right torefunding. Any claim formulated beyond this timewill be rejected. To profit from the right to repossess, the article will not have to in no case to be loosened, opened or used. 14-b: Theformulation of this claim atwww.tresorsetsaveurs.ch will have to be madeexclusively by email with info@tresorsetsaveurs.chand a form of refunding must be supplemented:http://www.tresorsetsaveurs.ch/Formulaire%20de%20rétractation.pdf 14-c: Any claim, not carried out inthe rules defined above and the time limits will not be taken into account and will releasewww.tresorsetsaveurs.ch of any responsibility with respect to the consumer. Article 15: Guaranteedproducts the provisions of present cannot deprivethe purchaser of the legal warranty which obligesthe professional salesman to guarantee it againstall the consequences of the latent defects of thesold thing. The purchaser is expressly informedthat www.tresorsetsaveurs.ch is not the producerof the products presented within the framework ofthe www.tresorsetsaveurs.ch website compared tothe product liability defective. Consequently, in the event of damage caused with a person or a goodby a defect of the product, only the producer's liabilities of this one could be required by thepurchaser, on the basis of information being reproduced on of the aforesaid packing producesor by request by email withwww.tresorsetsaveurs.ch. Article 16: Major forceNone of the two parts will have failed in itscontractual obligations, insofar as their execution is delayed, blocked or prevented by a fortuitous occurence or a major force. Will be consideredfortuitous occurence or of major force done everything or circumstances irresistible, externalwith the parts, unforeseeable, inevitable,independent of the will of the parts and which could not be prevented by these last, despite everythingthe reasonably possible efforts. The part touchedby such circumstances will warn the other within a period of 7 days of it following the date on which itwill have been informed of it. The two parts will approach then, within a period of 7 days, exceptimpossibility due to the emergency, to examine theincidence of the event and to be appropriate of theconditions under which the execution of thecontract will be continued. If the case of absolute necessity has one duration higher than 15 days,the present general terms could be cancelled bythe injured part. In a fast way, are regarded asemergency or fortuitous occurences, in addition tothose usually retained by jurisprudence: theblocking of the means of transport or supplies,earthquakes, fires, storms, floods, the lightning; thestop of the telecommunication networks ordifficulties specific to the externaltelecommunication networks with the customers.Article 17: Not partial validation If one or morestipulations of these general terms are held fornonvalid or are declared such pursuant to a law, ofa regulation or following a definite decision of acourt of jurisdiction, the other stipulations will keepall their force and their range. Article 18: Applicablelaw the present general terms are subjected to theSwiss law and particularly to the Code of theObligations, which regulates the aspects notexpressly mentioned by the present general terms.It is thus for the rules of substance as for the rulesof form. In the event of litigation or of claim, thepurchaser will address himself in priority towww.tresorsetsaveurs.ch to obtain a solution by amicable agreement. In the second time and in the event of recourse, the purchaser will be able to lodge a claim with the courts of the Canton ofVaud. Article 19: Data protection treatment of thepersonal information (name, postal addresses,phone number and e-mail) that the customerreveal, within the framework of orders is subjectedto the legislation on the data protection. Whileplacing an order, the customer approves therecording of these readable personal informationout of machine like their treatment for theexecution of the contract. A transmission ofpersonal information to thirds cannot take placewithout the authorization of the customer. Thepurchaser can write with www.tresorsetsaveurs.chto exert his rights of access, of correction with regard to information relating to it and appearing inthe files of www.tresorsetsaveurs.ch. Thesepresent general terms are in French language. Thepurchaser states to have full legal capacityallowing him to engage under the present general terms.